• Guide Book

    Important Note: To reset your password following this guide, you will need to be able to log in to your Johnson University email. If you cannot log in to your Johnson University accounts, please call our Helpdesk at (865)251-2667 and press 1.

    Required
    o365 Password Reset Guide - Jan 2024.pdf

    If you are a Dual-Enrolled Student, please use these instructions to access the JU Library Resources. If you have any issues, please contact your Admissions Counselor or call the IT Department at (865)251-2667 and stay on the line for an available technician. 

    Required
    How to access the Library Resources as a DE Student.docx

    To download the Zoom app or to log in to Zoom online, please visit https://johnsonu.zoom.us. 

    Required
    How to Login to your Zoom Account on the Desktop Application.pdf

    A brief guide on how to update the Zoom desktop application. To update the mobile application, please visit your device's app store. 

    Required
    How to Update the Zoom App.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.